Job Description

Why Valvoline?

We’ve been in the car business for more than 150 years, starting with the invention of the world’s first branded motor oil. Today, we’re a global leader in automotive services and lubricants, driven every day by a people-centered focus on innovation and service excellence.


As we often say, it starts with all of our people — and that’s where you come in. We’re looking for humble, hungry and smart people to help us power the future of mobility. If you’re looking for a collaborative and flexible work environment that invests in your growth and success, you’ve come to the right place.


Careers for the Driven

Valvoline has a rewarding opportunity as an Internal Communications Manager. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.


How You’ll Make an Impact

The Internal Communications Manager is a lead creator of content which helps drive Valvoline's business results and reputation. This role is responsible for creating strategic content to inform and engage internal audiences through digital, print media and face-to-face channels. This role involves heavy cross-group collaboration and the ability to become a trusted partner and coach across the organization. In the role, you would be responsible for:

  • Working with business partners, including operations, marketing, PR, and HR teams, to execute communications that inform, engage and inspire our team through superb content creation, including:
    • Overseeing content compilation of internal communication vehicles, including intranet, e-mail announcements, newsletters, town hall meetings, and presentations
    • Partnering with HR leaders for internal messages for employee programs, including talent development, benefits, compensation
    • Managing editorial planning and strategy, driving content ideas to the proper channels and setting appropriate project timelines
    • Ensuring the implementation of corporate messaging across channels to maintain consistency 
    • Evaluating communications effectiveness and implementing new approaches and strategies to improve engagement
    • Using surveys, media and online tracking, and other listening techniques to develop a holistic view of how stakeholders feel about company-relevant issues
    • Drawing on stakeholder understanding to advise business partners on optimal message content and timing for different stakeholder segments
    • Writing articles, internal newsletters, social media, press releases, media alerts, and other material
    • Editing and proofreading communications content
    • Developing measurement criteria and processes that effectively evaluate internal communications programs
  • Developing and maintaining a robust intranet and communication strategy for deskless employees with relevant and compelling content, including:
    • Drafting new content and/or editing submitted content to promote one consistent voice in messaging
    • Managing and measuring intranet portal (SharePoint site) and internal workforce communications app (FirstUp) to increase engagement and usage by employees
    • Maintaining internal communications vehicles are updated and current by performing periodic review of existing information for validity and relevance; archiving outdated information, keeping it available for reference if necessary; maintaining repository of archived material
    • Building and evolving understanding of how employees consume information and navigate intranets to inform strategy
    • Tracking metrics directly linked to the strategy and updating strategy to increase intranet usage across employees
    • Coordinating regular focus groups to obtain feedback on intranet efficiencies, enhancements, suggestions, and limitations from employees
    • Championing continuous improvement, ensure clarity, continuously seek out content, features and improved functionality
    • Staying abreast of emerging digital trends and establish best practices
  • Leading change and improving organizational culture through effective communication strategies, including:
    • Supporting DEI strategy by developing compelling content, as well as promoting DEI events and training
    • Assisting in community engagement strategy both locally in Lexington and in communities across the US and Canada in cities and towns where we operate
    • Partnering with senior leadership and corporate communications team on development of quarterly town hall meetings
    • Using surveys, media and online tracking, and other listening techniques to develop a holistic view of how stakeholders feel about company-relevant issues to advise on best practices to lead change

What You’ll Need

  • Bachelor's degree or higher, ideally with a focus in communications or business
  • Minimum five years of relevant experience in corporate/internal communications
  • Superb writing and speaking skills
  • Project management skills, including a proven track record developing and executing project plans and deliverables
  • High level of energy, self-confidence and enthusiasm with the ability to work well at all levels of the organization, quickly grasping information across a variety of disciplines
  • Experience working in a fast-paced, corporate environment
  • Professional-level skills in Microsoft Office, Microsoft Sharepoint, Qualtrics, Adobe CS Suite, Contact Monkey, FirstUp, social media tools such as Sprinklr and content management systems
  • Ability to respond to rapidly changing conditions with agility and imagination, capitalizing on emerging communication opportunities
  • Ability to maintain discretion and manage confidential information is essential
  • Excellent organizational skills, including the ability to multi-task, organize, prioritize and follow through on commitments
  • Must be authorized to work in the U.S. 

What Will Set You Apart

  • Related experience in a dynamic, brand-driven business environment
  • Proficiency in emerging communication technologies

Benefits That Drive Themselves

  • Health insurance plans (medical, dental, vision)
  • HSA and flexible spending accounts
  • 401(k)  
  • Incentive opportunity*
  • Life insurance
  • Short and long-term disability insurance
  • Paid vacation and holidays*
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement*
  • Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.


Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.


The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1-800-Valvoline or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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