Job Description

Why Valvoline?

We’ve been in the car business for more than 150 years, starting with the invention of the world’s first branded motor oil. Today, we’re a global leader in automotive services and lubricants, driven every day by a people-centered focus on innovation and service excellence.


As we often say, it starts with all of our people — and that’s where you come in. We’re looking for humble, hungry and smart people to help us power the future of mobility. If you’re looking for a collaborative and flexible work environment that invests in your growth and success, you’ve come to the right place.


Careers for the Driven

Valvoline has a rewarding opportunity as an Applications Systems Specialist, Senior - SAP Basis. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.


The Application System Specialist, SeniorSAP Basis role will be responsible for supporting the end-to-end service delivery of the SAP Basis area. This role will be responsible for the day-to-day coordination of internal IT and managed service provider activities as it relates to SAP Basis.  Additionally, serving as the Basis lead contact for multiple service providers and business users to schedule SAP system activities.  This role will take on a technical leadership role to provide guidance to peers and other IT teams for the delivery of solutions related to SAP technologies. In the role, you would be responsible for:

  • Providing day-to-day technical support for the SAP systems, platforms, and associated services in scope by working directly with users to research, troubleshoot, and resolve issues in accordance with service level and operational level agreements.  This may require interaction with other internal IT teams, managed service providers, and other vendors to resolve and to provide proper communication for scheduled and unscheduled SAP activities to ensure transparency to business stakeholders.
  • Working closely with cross-functional stakeholders to execute and deliver technical projects and initiatives.
  • Working with IT security, network, hosting, and application teams to align with all best practices, compliance with industry standards/applicable certifications, and provide quality and efficient end-to-end solutions.
  • Coordinating and providing oversight of managed service providers in designing and delivering services in line with ITIL best practices, including leading meetings to set expectations and prioritize SAP Basis deliverables.
  • Assisting team in creating strategy and roadmap, working closely with other areas of Valvoline IT and business groups.  This includes assisting in hardware and software evaluations.
  • Participating in the planning and implementation of SAP system upgrades and projects.
  • Working as a project resource in representing IT and Valvoline’s interest on technology items related to SAP Basis.
  • Tracking and coordinating actions based on regular security releases from SAP.  Applying and migrating SAP maintenance (hot packages and kernel upgrades) through all systems using a structured methodology.
  • Participating in monthly release planning and deployment of cloud applications.
  • Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You’ll Need

  • Bachelor’s Degree in Computer Science or Business Administration (or higher) in an IT-related field or equivalent work experience
  • Minimum of eight years of experience or internship in applying information technology solutions
  • Minimum of five years of SAP Basis Administration experience
  • Hands-on experience administering, troubleshooting, and supporting the technologies listed within the Primary Duties and Responsibilities section(s)
  • Knowledge of IT-related concepts needed to troubleshoot administrative issues
  • Experience with Windows and Unix operating systems
  • Experience with Office 365 tools
  • Expert knowledge of SAP Cloud Platform, API Management, Hana DB administration, Hana DB Security, Smart Data Integration, Cloud Connector
  • Intermediate understanding of SAP ERP, HCM, JAVA, ABAP, BW, HANA, Adobe Document Services, GRC
  • Intermediate knowledge of Oracle, MSSQL and HANA database systems
  • Basic knowledge of Solution Manager
  • Knowledge of SAP Basis concepts
  • Knowledge of BW4Hana, Hana 2.0, integration of Hana Enterprise Cloud into an on-premise environment
  • Knowledge of cloud monitoring tools and how to implement holistic monitoring strategies
  • Knowledge of performing client copies, system refreshes and database management, create and delete clients, organize system copies
  • Knowledge of SAP Support model and how to engage SAP enterprise support
  • Knowledge of SAP Analytics Cloud administrative functions
  • Knowledge of SAP Cloud Platform Integration
  • Knowledge of DevOps methodology and best change management practices
  • Knowledge of best practices of change management and compliance
  • Common knowledge of integration best practices and the ability to architect solutions
  • Knowledge of web applications and administration best practices
  • Knowledge of certificate management best practices and administration
  • General knowledge of identity providers
  • General knowledge of configuring SSO in Cloud applications

How You’ll Make an Impact

  • Ability to handle sensitive and confidential information appropriately
  • Self-starter with the ability to work independently under minimal supervision
  • Ability to learn new technologies quickly and implement functional proof of concepts to aid business innovation
  • Able to follow ITIL processes when working with a Managed Service Provider that provides infrastructure support
  • Works together with various IT-related infrastructure and application groups in the implementation/resolution of change, incident, and problem management
  • Ability to coordinate all activities with internal IT and managed service provider teams to ensure technical activities are completed successfully
  • Knowledge of service-level management strategies, operational methods, procedures, facilities, and tools
  • Knowledge of change management processes and standards
  • Knowledge of release management and deployment processes, tools, and techniques
  • Intermediate knowledge of security administration policies, standards, processes, and guidelines
  • Experience with database administration: relational, MySQL, performance optimization
  • Experience with incident and problem management, coordination, and resolution
  • Knowledge of architectural principles and concepts
  • Understanding of concepts regarding scalability and continuous integration
  • Must be authorized to work in the U.S. 


Benefits That Drive Themselves

  • Health insurance plans (medical, dental, vision)
  • HSA and flexible spending accounts
  • 401(k)  
  • Incentive opportunity*
  • Life insurance
  • Short and long-term disability insurance
  • Paid vacation and holidays*
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement*
  • Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.


Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.


The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1-800-Valvoline or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.



Application Instructions

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